IT Support

In Creative People, we build networks that work for people, while ensuring they meet business objectives and security standards. Creative People’s staff, while keeping professional, is constantly in personal contact with client’s staff. We support IT infrastructures daily, act proactively and operate as an in-house IT department for the client.

The international environment in which we operate and our experience in a variety of business sectors, along with our constant commitment to IT R & D, enables us to offer solutions and value-added services to selected customers.

Feeling proud for meeting tight deadlines and handle situations considered impossible, we never say, “who we work for”! We work either as primary contractors or sub-contractors (incognito/ghost or not).

We do love to grow with our customers. We have customers that started up their businesses by being 2 persons many years ago and now number over 100 employees.

Proactive approach

Our proactive approach to computer maintenance, even when systems appear to be operating perfectly, is unique and means that the number and severity of problems you will encounter is massively reduced compared to the usual “break and fix” approach. We prevent things going wrong in the first place, yet we’re able to respond quickly when they do, saving you time and money!

A part of this proactive approach involves among others:

  • Software updates
  • Patching
  • Firmware updating
  • Disaster Recovery plan
  • On Premises Backup
  • Cloud Backup

Support Contacts

All our IT services are under the option of a support contract that can provide a 24X7 support and a 99,5% of availability!

We prevent things going wrong in the first place, yet we’re able to respond quickly when they do.

Creative People takes responsibility for smooth IT systems operation, by providing highly effective maintenance and support services invoiced monthly.

In addition, we provide 24×7 coverage, proactive problem prevention, accurate problem diagnosis and faster problem resolution, as well as interactive support portals and tools. This is an integral part of Creative People’s support relationship and we are continually investing in additional cutting-edge capabilities to make it better.

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